Privacy Policy
Effective Date: 28 December 2025
At Solucion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party payment gateways)
Non-Personal Information
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Browser type
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Device information
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IP address
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Pages visited and browsing behavior on our website
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you regarding purchases, inquiries, or promotions
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Improve our website, products, and services
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Prevent fraudulent transactions and ensure website security
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Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
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Trusted service providers such as payment gateways and delivery partners for order fulfillment
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Legal authorities when required by law or to protect our legal rights
4. Payment Security
All payment transactions are processed through secure third-party payment gateways. Solucion does not store or have access to your full payment card details.
5. Cookies
Our website uses cookies to enhance user experience, analyze website traffic, and improve website performance. You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of transmission over the Internet is completely secure.
7. Your Rights
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your personal data, subject to legal requirements
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Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Solucion is not responsible for the privacy practices or content of those external sites.
9. Changes to This Privacy Policy
Solucion reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📧 Email: admin@solucionhq.com
📞 Phone: +60 13-5631 295
